TERMS & CONDITIONS

All Admission prices include 5% GST (101214716RT0001). Bellevue Underground Mine is located at 2531 213 St., Bellevue, AB T0K 0C0.

 

Use the link in your tour confirmation email to access your reservation and make desired changes. Do you have questions or need further help? Send us an email (bellevuemine@shaw.ca). Please allow 24 hours for a response.

 

The following terms and conditions apply:

  • Please arrive 10 minutes prior to scheduled time(s). If you arrive late there is no guarantee you will be accommodated on the tour.

  • Our tour guides will ensure tickets match reservation type.

  • Changes/Refunds/Cancellations can only be made up to 48 hours before your arrival time, including change of date, name and number of tickets.

  • Individuals under the age of 12 must be accompanied by an Adult. For large group bookings a ratio of 6:1 Youth (under 12)/Children to Adult is required.

  • By being in public spaces like our mine you voluntarily assume the risks related to exposure.

  • Bellevue Underground Mine reserves the right to change these Terms and Conditions at any time, including the price of admission and the introduction of fees or penalties.

  • Bellevue Underground Mine reserves the right to cancel tours due to unexpected and unavoidable circumstances. Should your visit be cancelled, you will be notified by email and any fees will be refunded.

  • We reserve the right to cancel or change tour hours of operation due to capacity issues or requirements from Alberta Health Services as per COVID-19 protocols. Should your visit be cancelled, you will be notified by email and any fees will be refunded.

  • Limitation of Liability: any public space where people come together, like Bellevue Underground Mine, produces a risk of exposure to the coronavirus (COVID-19). Help keep each other healthy by following health and safety guidelines, the Bellevue Underground Mine recommends maintaining social distancing, and wearing a mask or face covering during your visit.